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Webinars

Do you know how to improve your Triple Bottom Line? Are you interested in setting up more than a "Green Team"? We have strategically partnered with Sustinere LLC to help your organization truly integrate these concepts in a way that drives results and adds to your bottom line while creating new markets.

View our webinar on Lean, Green & Profitable to learn more!

To get more information on available webinar dates please contact Kristin Petersen at kp@truenorthhealthcare.org. You will receive confirmation with instructions by email. You can also contact us at 908 642.5209.


Tips for creating the infrastructure to support the delivery of high-impact results

  1. Developing cross functional teams that focus on "system" issues supports culture transformation by creating common goals and opening communication.  The key is to create the framework for effective communication.
  2. Enlisting your "Opinion Leaders" in rapid improvement efforts can help support and facilitate results.
  3. Rather than perform process improvement efforts by department, create a team to examine the healthcare delivery system for a specific patient type.
  4. Do not wait until you receive the feedback from your patient surveys to try to understand voice of the customer.
  5. Train and/or recognize those within your organization who can facilitate well. Train and/or recognize those who have good project management skills. These are the people you want involved in your continuous improvement efforts.
  6. To gain buy-in to your efforts, help your team understand that by identifying and eliminating the "waste," they will actually have more time to spend focusing on the things that really matter.